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Currently, any product you buy has a specific date of delivery. so it easy to know when you will get the product you purchased, if at all there is any delay Micserah will communicate to you earlier before the delivery day.
Once an order is made, it can’t be canceled. Please check and double-check your order before it is placed, to prevent mistakes. If you have a specific request, please contact us.
No, once you send feedback, it cannot be changed. You may, however, send additional feedback.
No, sorry, only one coupon code can be used per order.
Yes! all of our vendors can ship worldwide, prices may vary, since they are shipping from different locations.
Shipping and delivery dates are calculated according to the shipping address you submitted at checkout.
Most of our items aren’t made in large quantities; therefore, items may go out of stock quickly. Please note that items don’t always come back in stock. You can contact us if there is a specific item you’re waiting for or you want it custom made.
Returns and exchanges are processed on your personal customer backend. Please review our return policy for more information.
You can change your address in your account settings on your personal customer dashboard.
2 weeks after placing an order on Micserah you will receive an automated email asking you to leave feedback. Simply fill in the feedback in your email. (there’s no need to login to the website) If you don’t receive an email you can leave feedback at the bottom of every product, as long as you are signed in to our site. Your feedback is very important to us, and ensures an improved customer experience!
Your delivery can take up to 15 days, depending on your location you. Delivery within Lagos is always within 5 to 7 days and other part on Nigeria can take up to 10 days depending on vendors and products availability.
Yes, when ordering multiple items from a single vendor you will get a discounted shipping price for the second and third item.
If your item has not been received after the shipment set time period, you should contact us so that we can help you track down your order.
Shipping costs are subject to the reason for return/exchange. Refer to our return policy for details.
Once you put the items in your shopping cart, proceed to checkout. Payments can be made with your Debit card, Credit Card or pay on delivery if you order Within Nigeria.
In the event of return due to an error on behalf of Micserah Vendors (a tear, wrong color or size was sent, etc.), the shop owner will cover the return shipment fee.
Your feedback will appear shortly after you click save- it is not subject to our approval. We value your opinions!
Not all Vendors offer the same shipping options for all destinations. so right now, Micserah controls shipping and we ensure your product get delivered to you at your selected address in no time.
Customs policies vary between countries- therefore, if your internationally shipped package is delayed by customs, you will be responsible for dealing with it.
Yes! Micserah knew that not everyone will be interested in buying online so we decided to have retail stores . Our first store is at 22 igbasan street off Samuel Awoniyi street off salvation street off Opebi road Ikeja Lagos..

Skype :Micserah

Email : care@micserah

Phone : +234 01-2016665

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